Last Updated: September 15, 2026
TSH Operations & Maintenance Services Pvt. Ltd. (“TSH”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, tshlimited.com.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. About TSH
TSH Operations & Maintenance Services Pvt. Ltd. provides engineering, operations, maintenance, and specialist technical services for industrial and energy-sector clients.
For privacy-related questions or requests, you can contact us at:
TSH Operations & Maintenance Services Pvt. Ltd.
Flat No. 299A MIG Flat Block-QU
Pitampura, North East Delhi
Delhi – 110034
India
Email:contact@tshlimited.com
Phone: +91 99712 65009
2. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Information You Provide Directly
When you contact us, submit an enquiry, request information, or communicate with us, you may provide:
- Name
- Company or organisation name
- Email address
- Telephone or mobile number
- Project or service requirements
- Message or enquiry details
- Any other information you voluntarily provide
Please avoid submitting confidential, sensitive, proprietary, or commercially restricted information through general website forms unless specifically requested by TSH.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and services in use. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Date and time of access
- Pages visited
- Referring website
- General website usage information
- Technical and diagnostic information
This information may be used to operate, secure, maintain, and improve our website.
3. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and requests.
- Communicate with you regarding our services.
- Understand your project or business requirements.
- Prepare or discuss proposals, quotations, or potential engagements.
- Provide information about our engineering, operations, maintenance, and specialist services.
- Maintain and improve our website.
- Monitor website performance and security.
- Prevent misuse, fraud, unauthorised access, or other security incidents.
- Maintain business and administrative records.
- Comply with applicable legal and regulatory requirements.
- Protect our legal rights and interests.
We will use personal data for specific and legitimate purposes and will seek to limit collection to information reasonably necessary for those purposes.
4. Enquiries and Business Communications
If you contact TSH through our website, email, telephone, or another communication channel, we may retain the information necessary to respond to your enquiry and manage the resulting business relationship.
This may include information about:
- Your organisation
- Your role or professional contact details
- Your project
- Technical requirements
- Service requirements
- Proposed timelines
- Other information relevant to your enquiry
Where an enquiry develops into a commercial relationship, additional information may be collected and processed under applicable contracts, proposals, purchase orders, statements of work, or other business documents.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to enable essential website functionality, understand website usage, improve performance, and enhance your experience.
Cookies are small files stored on your device when you visit a website.
Depending on the technologies enabled on the website, cookies may be used for:
- Essential website functionality
- Security
- Website performance
- Analytics
- Understanding visitor behaviour
- Remembering preferences
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Personal Information
TSH does not sell your personal information.
We may share information where reasonably necessary with:
- Employees and authorised personnel who need the information to perform their responsibilities.
- Professional advisers and consultants.
- Technology, hosting, email, website, security, analytics, or other service providers working on our behalf.
- Business partners where necessary to respond to an enquiry or provide requested services.
- Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law.
- Other parties where disclosure is necessary to protect the rights, property, security, or legitimate interests of TSH, our clients, users, or others.
Where third-party service providers process personal information on our behalf, we seek to use appropriate contractual, technical, and organisational safeguards.
7. Data Security
We take reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore avoid sending passwords, payment information, confidential engineering documents, proprietary designs, or other highly sensitive information through ordinary website contact forms unless TSH has specifically provided a secure method for doing so.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:
- Respond to an enquiry.
- Maintain a business relationship.
- Perform contractual or commercial obligations.
- Maintain business records.
- Comply with legal, regulatory, accounting, or reporting requirements.
- Establish, exercise, or defend legal claims.
When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and operational requirements.
9. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request information about the personal data we process about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise a concern or complaint regarding the processing of your personal information.
To make a privacy-related request, contact us using the details below.
10. Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw that consent by contacting us at:
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
In certain circumstances, we may continue processing information where permitted or required by applicable law.
11. Third-Party Websites
Our website may contain links to third-party websites, services, social media platforms, or other external resources.
TSH does not control the privacy practices or content of those third-party websites.
We recommend reviewing the privacy policies of external websites before providing them with personal information.
12. Children’s Privacy
Our website is intended primarily for businesses, professionals, and adult users.
We do not knowingly seek to collect personal information from children.
If you believe that a child has provided personal information to us through the website, please contact us so that we can review and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or data-processing practices.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
TSH Operations & Maintenance Services Pvt. Ltd.
Email:contact@tshlimited.com
Phone: +91 99712 65009
Address:
Flat No. 299A MIG Flat Block-QU
Pitampura, North East Delhi
Delhi – 110034
India